Question: What method of Shipping do you offer?
Answer: Within the UK for smaller items we use UK Post. For bigger items we use DPD Couriers. Outside the UK we use international couriers.
Question: Do you ship your products Internationally?
Answer: Yes we do we ship any product we sell worldwide, shipping fees will be calculated according to destination.
Question: Where are your split rim products made and sourced?
Answer: All our split rim products are made and sourced from Germany. We have been using the same suppliers for over 12 years. This allows us to give you our customer the best products and keeps the quality high and consistent.
Question: What are the payment methods?
Answer: Via Paypal, or Credit Card, All credit and debit cards accepted. Our Paypal address is – firstname.lastname@example.org
Question: We heard you were previously JustMatz?
Answer: Yes, That is correct, Torquepartz is the new company run by Dave, previously the director of JustMatz also. We offer all the same products as we did before and much more. So you are getting the same great products and service with the same great management and trustworthy reputation.
Question: How do I track and get notification of my order?
Answer: You will receive an order confirmation via email. It will be updated with tracking details once shipping has commenced.
Question: How do we contact you?
Answer: We can be contacted by
- Email – email@example.com
- Phone – 01923 72 83 86 or 07931 794368
- Text or Whatsapp – 07931 794368
Question: What are the difference in your mat qualities?
Answer: The mat quality and pile gets thicker and softer as you go up in the range, from Classic to Executive.
Question: How are your logos added to the mats?
Answer: Logos are embroidered as standard, flock is also available if required.
Question: Do you do bootmats as well?
Answer: Yes we do, it can be done as a stand alone piece or matching set with the interior mat set.
Question: As a custom set can I have anything I want?
Answer: Yes, pretty much. Please contact us – we’d be very happy to discuss your needs and make that special set just for you! We make mats for show cars, custom cars, and car clubs to Supercars.
Question: Do your mats fit like the originals?
Answer: Yes they do – we make our mats from the original templates and use the OE fixings where possible. The Deluxe and Exective qualities exceeding what you get in the car from the dealers.